PRIVACY POLICY
Your privacy is our priority – learn how we protect your data.
Kenko Retro-en-Design VOF, located in Dordrecht, is responsible for the processing of all personal data as described in this privacy policy.
Our Company Details:
- Webshop: www.retro-en-design.nl
- Email: info@retro-en-design.nl
- Chamber of Commerce: 62923277 Rotterdam
- VAT Number: NL8550.16.140.B01
Your Privacy Matters to Us
We adhere to applicable privacy laws, ensuring your data is safe and handled responsibly. Transparency about how we manage your personal data is essential. In line with the General Data Protection Regulation (GDPR), we have updated our privacy policy.
The GDPR, effective from May 25, 2018, is the new European regulation for personal data protection and processing. This regulation applies to any business handling personal data. Below, we explain how we manage the data we collect about you through our webshop.
Personal Data We Process
Personal data includes any information that can identify you as a customer or visitor, such as:
- Name and address details
- Email addresses
- Phone numbers
- Photos
- Birthdates
- IP addresses
Retro & Design processes the following personal data when you use our website:
- First and last name
- Address details
- Country and location
- Phone number
- Email address
- IBAN
- For business contacts: Chamber of Commerce registration and VAT number
- Activity on our website (e.g., pages visited)
- Browser and operating system
We use this data to process orders, send newsletters, and register you as a customer.
Purpose of Data Processing
We process your personal data to:
- Handle payments
- Contact you via phone or email if necessary for our services
- Notify you of changes to our products or services
- Allow you to create an account
- Deliver products to your home or pick-up location
- Analyze website behaviour to improve our offerings
Order Fulfillment
When you place an order, your data is used to ensure accurate processing. We have a data processing agreement with MyOnlineStore B.V. (Mijnwebwinkel) to facilitate this. Your data may also be shared with delivery services to ensure proper shipment. Payment details are processed securely via your chosen payment method.
We retain order data for up to six months after order completion, and for seven years afterwards to comply with legal obligations.
Email Communication
We use your email address for updates regarding your order (e.g., payment and shipping). Newsletter subscriptions remain active until you unsubscribe. An unsubscribe link is included in every newsletter.
Recipients of Your Data
We share your personal data only when necessary to provide services or meet legal obligations. Your data is shared with:
- Delivery services (e.g., DPD, PostNL): For efficient delivery of your orders.
- MyOnlineStore B.V. (Mijnwebwinkel): For secure storage of your data on their servers, protected via SSL encryption.
- Mollie (Payment Service Provider): For secure payment processing.
- Google Analytics: For website visitor insights. IP addresses are anonymized.
- The Dutch Tax Authority: To meet legal obligations.
Cookies
Our webshop uses technical and functional cookies to optimize functionality. These small text files save preferences and ensure the site functions smoothly. Upon your first visit, we inform you about cookies and request your consent. You can disable cookies via your browser settings, but this may affect site functionality. For more details, refer to our Cookie Policy.
Social Media
Social media buttons on our site allow you to share content. These platforms may collect data when used. Retro & Design utilizes social media (e.g., Facebook, Instagram, Pinterest) to share updates and products. Using these platforms is voluntary and subject to their privacy policies.
Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Delete outdated data
- Withdraw consent for data usage
- Object to data processing
- Transfer your data to another organization
To exercise these rights, contact us at info@retro-en-design.nl. Please include proof of identity (e.g., a copy of your ID with sensitive details redacted). We will respond within four weeks.
You can also file a complaint with the DUTCH DATA PROTECTION AUTHORITY via their website.
Retro & Design places great importance on protecting your personal data and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alterations.
We reserve the right to make changes to this privacy statement. Therefore, we recommend checking it regularly for any updates. This version is dated November 3, 2024.
